The companies comprised in the PJG Recovery Group are all correctly licenced by the Office of Fair Trading for the provision of debt advice to consumers. Our CCL licencing details are noted below:
The group companies are currently supportive of the current Debt Management Guidance and have embraced all of the changes which have been introduced over the last couple of years. Our IVA Proposals also follow the IVA Protocol. Sometimes not everything goes to plan, even in the world of debt advice and insolvency in PJG Recovery we insist on a clear, open and honest complaints procedure that is here to help you in the unlikely event of a negative experience.
If you have a complaint, this must be put in writing and addressed to the Licensed Insolvency Practitioner directly either by letter or preferably by email to the following:
Financial Ombudsman Service
South Quay Plaza,
183 Marsh Wall,
London, E14 9SR
Or the Insolvency Practitioner’s own regulatory body via the Insolvency Service Complaints Gateway at http://www.bis.gov.uk/insolvency/contact-us/IP-Complaints-Gateway .
The Insolvency Practitioners Association,
4-10 Heneage Lane,
Chartered Accountants Ireland ("CAI")
32-38 Linenhall Street
You can find more information about complaints at DEMSA
Call us now on (NI & ROI) 02891 814890 (UK Mainland) 02920 346530 or fill in our online enquiry form and one of our insolvency experts will call you back. We will discuss your situation with you ensuring that we fully understand your circumstances and what is important to you; we will then discuss your options with you and advise whether a Trust Deed is the most suitable debt solution. One of our Insolvency Practitioners will then guide you through the process, making sure it is as hassle-free as possible.
PJG Recovery are full members of DEMSA. A copy of the DEMSA code and standards can be found here
Our team are waiting for you to call and help you recover your financial positionContact Us